Jain, R.B. Khator, Renu <br/><br/>
Bureaucracy-citizen interface  Conflict and consensus 

 - New Delhi  B R Publishing Corporation  1999 
 - xii, 260 
<br/><br/><label>ISBN: </label>8176460656 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bureaucracy-Administrative ethics<br/>Bureaucracy-Citizen<br/>Liberalization-Brazil<br/>Public administration