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Global call Centers acieving outstanding customer service across cultures and tme zonesi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; Nicholas brealey international ; 2005
Availability: Items available for loan: Dr VKRV Rao Library (1)Call number: 658.812 GRA.

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Whats this India business Offshoring, outsourcing and the global services revolution by
Material type: Text Text
Publication details: London ; Nicholas Brealey ; 2006
Availability: Items available for loan: Dr VKRV Rao Library (1)Call number: 658.4058 DAV.

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