000 00354nam a2200133Ia 4500
008 160608s9999 xx 000 0 und d
100 _aGandhi, Meenakshi
_9114791
245 _aService quality and customer relationships in Indian banking
260 _aDelhi
260 _bHimalaya
260 _c2011
300 _a206
650 _aBank customers
_9114792
999 _c53253
_d53253