| 000 | 00578nam a2200217Ia 4500 | ||
|---|---|---|---|
| 008 | 160906s9999 xx 000 0 und d | ||
| 100 | _aRamesh, Babu P | ||
| 110 | _aV V Giri National Labour Institute | ||
| 245 | _aLabour business process outsourcing | ||
| 245 | _ba case study of call Center agents | ||
| 260 | _aNODIA | ||
| 260 | _bVVGNLI | ||
| 260 | _c2004 | ||
| 300 | _a32 | ||
| 440 | _aNLI research studies NO. : 51/2004 | ||
| 650 | _aBPOs | ||
| 650 | _aCall Center | ||
| 650 | _aInformation Technology | ||
| 650 | _aLabour Law | ||
| 650 | _aTelecommunication | ||
| 999 |
_c99348 _d99348 |
||