Rating Systems: A Drivers' Perspective
Material type:
TextPublication details: Economic and Political Weekly; 2025Description: 40-46Subject(s): Online resources: Summary: Algorithms are the new managers that evaluate workers through customer-generated five-star ratings by platforms. This paper studies rating systems used by ride-hailing companies, such as Uber and Ola. An analysis into what the companies have to say about
| Item type | Current library | Vol info | Status | Barcode | |
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Article Index
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Dr VKRV Rao Library | Vol. 60, No. 4 | Not for loan | AI1213 |
Algorithms are the new managers that evaluate workers through customer-generated five-star ratings by platforms. This paper studies rating systems used by ride-hailing companies, such as Uber and Ola. An analysis into what the companies have to say about
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