Segmented service quality audit(SSQA) for banks:An empirical analysis

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Material type: Text

TextSeries: Working paper 145Publication details: Bangalore; IIMB; 1999Description: 9Subject(s):

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Item type	Current library	Call number	Status	Barcode
Reports	Dr VKRV Rao Library	D658 IIMB-136 (Browse shelf(Opens below))	Available	GD25675

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